Let It Rest

August 9, 2020

As leaders, most of us are action-oriented. Something crosses our desk, we deal with it. An issue comes up with a customer, a vendor, an employee, and we take action. And, sometimes, especially in these times, it’s best to let it rest. Most of us feel a lack of control over so many things today … Read More

Bridging the Communication Gap

May 5, 2019

When we think about communication, we tend to think in terms of what we say and how we say it.  While clearly the what and the how matter, equally important is our ability to bridge the gap, what psychologists have labeled psychological distance— gaps between ourselves and other people (social distance); the present and the future (temporal distance); … Read More

Let Things Unfold At Their Own Pace

March 17, 2019

As leaders, most of us are action oriented. Something crosses our desk; we deal with it. An issue comes up with a customer, a vendor, an employee; we take action. And, sometimes, if we let things unfold at their own pace, we achieve a better result. What?? Isn’t that avoidance or procrastination or fear of confrontation or, … Read More

The Life Changing Value of Choosing

March 18, 2018

Working with CEOs over the last dozen or so years, I observed several common traits in those who successfully grow their businesses. I have written in the past about the importance of having a vision, having the right people, and having strong execution. Another more subtle characteristic shared by successful leaders… They seem to have … Read More

January Reflections Part II – Bold Subtraction

January 28, 2018

As January draws to a close, and we perhaps reflect on the goals we set, perhaps even create a new habit or two like Jerry Seinfeld (January Reflections Part I), is it also time to reflect on the nature of our goals? Most of us tend to think in terms of additions. What new thing do we … Read More

Thoughts for the Coming Year

December 17, 2017

As we begin to wind down our business lives for the holiday season and focus on next year, I am continuing a tradition I started 2 years ago, with a wish for peace and understanding between us during the holidays and into the new year. In this spirit, I am sharing a blog written by Linda … Read More

Perspective

October 29, 2017

Last week I attended “Tribute to the Stars”, a Cara event celebrating students of achievement. The name Cara might be familiar to you, as each year on Giving Tuesday you hear from me asking you to join my match for this wonderful organization that supports people through the process of “getting their lives back”. Every time I … Read More

What is a Big Deal to Some, Leaves Others Scratching Their Heads

October 1, 2017

In this increasingly sensitized world we live in, we find ourselves in a place of wondering. Wondering, how what we say will be interpreted. And on the receiving end, we may be offended by comments from others and wonder at a minimum, how could this person have been so insensitive. Layer on to this, differences in … Read More

How Do You Know When to Go With the Flow?

June 18, 2017

Option 1 _ Sometimes, the best thing to do is to go with the flow and let things play out. Option 2 _ Sometimes, the best thing to do is to choose a desired outcome and lead others toward that outcome. How do you decide? In my experience, business owners have the tendency to choose Option … Read More

Not Asking Has a Price Tag

June 11, 2017

We Vistage chairs often talk about the importance of staying curious, of asking questions. Often as leaders we tell ourselves that the only “cost” of being directive vs. asking questions are soft costs. For example, we make assumptions that are wrong and have to start over when we learn we are headed in the wrong direction. … Read More