Bridging the Communication Gap

May 5, 2019 at 3:30 am

When we think about communication, we tend to think in terms of what we say and how we say it.  While clearly the what and the how matter, equally important is our ability to bridge the gap, what psychologists have labeled psychological distance— gaps between ourselves and other people (social distance); the present […]

Now That We Are Here

March 24, 2019 at 3:30 am

Business is good for most companies and has been for quite some time.  And yet, the economic signals are there; we are nearing the end (are perhaps at the end?) of this long economic recovery. Your industry may have more runway, or you may be in an industry that is a leading indicator. […]

Let Things Unfold At Their Own Pace

March 17, 2019 at 3:30 am

As leaders, most of us are action oriented. Something crosses our desk; we deal with it. An issue comes up with a customer, a vendor, an employee; we take action. And, sometimes, if we let things unfold at their own pace, we achieve a better result. What?? Isn’t that avoidance or procrastination […]

It’s All About Style

March 10, 2019 at 3:30 am

There are lots of tools available for assessing personality style, and each has its nuance. Stripping away the nuance, with few exceptions, the assessments produce a matrix of 4 primary personality styles. These styles result from an understanding of extroversion vs. introversion, the relationship of each to detail orientation; and then adding to […]

We Need Tools to Build

February 3, 2019 at 3:30 am

I’ve had more conversations about stress management in the last couple of weeks than ever. Is it perhaps the turmoil in the world? Turmoil in our government? Fears about a coming recession? Whatever the reason, what I do know is…. We acknowledge that we need tools to build a house or […]

Ah the Wonder of a Child…

January 13, 2019 at 3:30 am

Ah, the wonder of a child. We hear all the time that all children are creative, all children are artists; and then something happens as adults and we self-select into those who are creative and artistic, and those who are not. I wonder how much of this is because as […]

Why Do We Make Mistakes?

December 16, 2018 at 3:30 am

To close out 2018, I’ve asked Dr. Andrea Simon, Vistage Speaker and corporate anthropologist, to write the following guest blog, “Why Do We Make Mistakes?” This blog seemed a fitting conclusion to my recent series on habits. We’ve all been told since childhood to learn from our mistakes. In this blog, […]

Making the Visible, Invisible

December 9, 2018 at 3:30 am

I love dining out. I love live theatre and for me, restaurants are theaters. Like theatre, restaurants create a show for us to experience, including director, actors, staging and lighting. A couple of weeks ago I had dinner at a local restaurant that is part of a restaurant group. It was […]

Another Form of Diversification, Expectation Diversity

November 18, 2018 at 3:30 am

Last week I wrote about ego diversification. And it reminded me of another sort of diversification, that of diversity of expectations. Whether in a personal situation, or a business situation, expecting one person to fulfill all our needs is usually a recipe for disappointment. Most of us long ago realized […]

The Dark Side of Habit

November 4, 2018 at 3:30 am

Last month, I wrote about the power of habit.  I recently had two experiences with people I know well that reminded me there is also a dark side to habit. The closer the relationship, the more we think we “know” a person, the more we form habits or patterns in those relationships. If they […]