Post Tagged with: "culture"

We worship winners—especially those who demonstrate leadership, confront a crisis and prevail. There’s nothing wrong with that, as long as the hero did not create the crisis in the first place. But what about those who keep crises from erupting at all? Who are the UNSUNG heroes working for you (and […]

Option 1 _ Sometimes, the best thing to do is to go with the flow and let things play out. Option 2 _ Sometimes, the best thing to do is to choose a desired outcome and lead others toward that outcome. How do you decide? In my experience, business owners have […]

We Vistage chairs often talk about the importance of staying curious, of asking questions. Often as leaders we tell ourselves that the only “cost” of being directive vs. asking questions are soft costs. For example, we make assumptions that are wrong and have to start over when we learn we are […]

Quiet time, a luxury or a necessity? Call it meditation or simply call it quiet time. Taking time to clear the mind, we are told by our spiritual leaders, is the secret to awareness and peace. For years, perhaps centuries, we humans go to mediation classes, yogis, ashrams, the Dalai Lama, […]

The Choice The intellect of man is forced to choose Perfection of the life, or of the work, And if it take the second must refuse A heavenly mansion, raging in the dark. When all that story’s finished, what’s the news? In luck or out the toil has left its […]

Care, Attention and Competency (CAC), these are the watchwords of the client service model for one of my Vistage member’s business. This business is in the construction industry and as he explains, bottom line of what they deliver is service, not construction. A couple of weeks ago I blogged about […]

For many years, the adage was “do you want it right, on-time or cheap, pick two”. And then somewhere in the 80’s and 90’s, perhaps associated with the dot.com era, marginal costs moved close to zero in some industries. Because of this, we began to expect all three. In fact the […]

A few weeks ago, I posted the following as the leadership quote for the month of March: “Decide democratically, implement dictatorially.” —Peter Schutz, CEO of Porsche 1981-1986 One of my readers replied with the following comment: “Schutz got the first part of that quote right. I however believe you implement collaboratively.” […]

Whether leader or follower, we are all in the position of having change thrust upon us. Vistage Speaker, Mike Scott, responded to my March 19th blog (Is Resistance The Problem?), with the questions I asked, turned inward. Thank you Mike for this wonderful reminder of the responsibility we each have to […]

Last week I talked about ratings and how we seem to have lost the purpose. So if ratings have taken on a life of their own, what do we do instead to foster continuous improvement? In the manufacturing world there is the concept of Kaizen, brought to the U.S. by Edward […]