Care, Attention, Competency

May 7, 2017

Care, Attention and Competency (CAC), these are the watchwords of the client service model for one of my Vistage member’s business. This business is in the construction industry and as he explains, bottom line of what they deliver is service, not construction. A couple of weeks ago I blogged about the progression (regression) from Better, … Read More

Perspective…

January 8, 2017

A couple of weeks ago, I had an experience that reminded me how true it is that we see the world through our own perspective. So much so that our experience, in the exact same situation as someone else, can be entirely different. And it’s not until we pause and sincerely try to see the world … Read More

Of Course I Embrace Diversity

September 4, 2016

How often do we hear people say that they embrace diversity, and then behave another way? As Ralph Waldo Emerson was fond of saying, “What you do speaks so loudly, I can’t hear what you say”. My sense is this happens because most of the time embracing diversity is easy. It’s not when folks are different from us … Read More

Is There A Place For Vulnerability In Leadership?

August 16, 2015

  Over and over again, I have witnessed the power of vulnerability. A leader is up in front of the room and shows emotion, feels shame, and then discovers people are drawn to him or her instead. I have experienced the feeling myself, and I have been one of the people in the room, when … Read More

Healthy Mind, Healthy Body = Healthy Business

March 1, 2015

  I recently heard a CEO say “when I am healthy, my business is healthy”. And then over the weekend, I watched this TED talk Why We All Need to Practice Emotional First Aid. I have been thinking about both the CEO’s statement and this TED talk in the context of CEOs I have known … Read More

Is Coaching For Me Or For My Company?

January 18, 2015

  As a leadership coach, working with both CEOs and senior executives, I am sometimes faced with this question: Is leadership coaching for the individual or Are there specific results this individual is expected to produce for the company? For CEOs, the answer to this question is usually easy, the development a CEO gains from coaching usually has a direct … Read More

Leadership Quote: Success Is All About Growing Others…

January 4, 2015

  December’s leadership quote: “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” -Jack Welch While personal growth and development is lifelong, it is only through developing others that we achieve measurable results in our businesses. As a Vistage chair and leadership … Read More

Thanks-Giving

November 23, 2014

  I love Thanksgiving. It’s my favorite holiday because it is celebrated by all Americans, regardless of their backgrounds. While the “thanks” part of Thanksgiving is so meaningful, the “giving” part is equally so. We give thanks on Thanksgiving, go to the mall on Black Friday, and browse the web on Cyber Monday. Now, we have … Read More

The Oft Unheralded Challenge Of Change

November 16, 2014

  Leading change in an organization is full of challenges. Most of these challenges are associated with creating a vision, inspiring action, achieving buy-in, and sustaining the change. John Kotter, noted for his work on this topic, offers an 8 step process that offers an excellent roadmap. I am noticing a 1/2 step challenge of … Read More

Can Co-Accountability Happen In Your Culture?

November 2, 2014

  In Vistage, and amongst leaders in general, we talk a lot about accountability. We use terms like “we need to hold them accountable”, or “we need to hold ourselves accountable”. One of our speakers, Balaji Krishnamurthy, often talks instead about co-accountability and how this practice is directly tied to producing results. The concept is … Read More