Care, Attention, Competency

May 7, 2017

Care, Attention and Competency (CAC), these are the watchwords of the client service model for one of my Vistage member’s business. This business is in the construction industry and as he explains, bottom line of what they deliver is service, not construction. A couple of weeks ago I blogged about the progression (regression) from Better, … Read More

Perspective…

January 8, 2017

A couple of weeks ago, I had an experience that reminded me how true it is that we see the world through our own perspective. So much so that our experience, in the exact same situation as someone else, can be entirely different. And it’s not until we pause and sincerely try to see the world … Read More

Of Course I Embrace Diversity

September 4, 2016

How often do we hear people say that they embrace diversity, and then behave another way? As Ralph Waldo Emerson was fond of saying, “What you do speaks so loudly, I can’t hear what you say”. My sense is this happens because most of the time embracing diversity is easy. It’s not when folks are different from us … Read More

Alignment: What’s In It For Me?

May 8, 2016

By now, you may have heard about the Jet Blue experiment, the gist of which was… on a recent flight, they gave away a free ticket to anywhere Jet Blue flies, as along as everyone on the plane agreed on the destination. Frankly I was surprised to learn that the passengers all agreed and tickets were … Read More

Is There A Place For Vulnerability In Leadership?

August 16, 2015

  Over and over again, I have witnessed the power of vulnerability. A leader is up in front of the room and shows emotion, feels shame, and then discovers people are drawn to him or her instead. I have experienced the feeling myself, and I have been one of the people in the room, when … Read More

Is Coaching For Me Or For My Company?

January 18, 2015

  As a leadership coach, working with both CEOs and senior executives, I am sometimes faced with this question: Is leadership coaching for the individual or Are there specific results this individual is expected to produce for the company? For CEOs, the answer to this question is usually easy, the development a CEO gains from coaching usually has a direct … Read More

Leadership Quote: Success Is All About Growing Others…

January 4, 2015

  December’s leadership quote: “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” -Jack Welch While personal growth and development is lifelong, it is only through developing others that we achieve measurable results in our businesses. As a Vistage chair and leadership … Read More

Thanks-Giving

November 23, 2014

  I love Thanksgiving. It’s my favorite holiday because it is celebrated by all Americans, regardless of their backgrounds. While the “thanks” part of Thanksgiving is so meaningful, the “giving” part is equally so. We give thanks on Thanksgiving, go to the mall on Black Friday, and browse the web on Cyber Monday. Now, we have … Read More

The Oft Unheralded Challenge Of Change

November 16, 2014

  Leading change in an organization is full of challenges. Most of these challenges are associated with creating a vision, inspiring action, achieving buy-in, and sustaining the change. John Kotter, noted for his work on this topic, offers an 8 step process that offers an excellent roadmap. I am noticing a 1/2 step challenge of … Read More

Another View On Co-Accountability?

November 9, 2014

Last week, one of the members of my CEO group sent this Facebook post to the group. And, much like the comments on the actual post, there was a mix of “isn’t this cool?” to the cynical, “what if the person has never done anything positive?” The discussion caused me to pause. Vistage speaker, Michel Allosso, talks … Read More