Are You Green & Growing?

by Elisa SpainNo Comments

The further along, we get in our careers, the more we know and the more we are challenged to stay curious.

Every now and then, I meet a leader that knows it all. They have “the way” they do things that worked for them in the past, and as leaders, they are confident it will work today.

They share “the way” with their team, expecting them to accept “the way” and to become successful because of it. They do this with the best intentions, yet the results don’t come. Frustrated, they try again. If only folks would simply execute “the way,” they will be successful, and so will our company.

Alas, they discover, it doesn’t work the way it once did. This leader has two choices, s/he can continue to lead as s/he has always done, or… s/he can become curious.

What I have noticed is businesses, like ourselves, are living beings. And, like a plant, if I am not willing and able to be green and growing, the result is that I and my company become ripe and eventually rotting.

Sometimes, It Really Is That Simple

by Elisa Spain Comment Closed

In this complex world we live in, we sometimes ignore the obvious. Today’s technology tools enable us to test and analyze just about anything.

While these tools have led to innovation and life-saving discoveries, I have begun to wonder if the complexity of our society is also leading us to miss the simple answers. Are we missing the obvious along the way to finding a solution?

The following experience happened a while back, and I often use it to remind myself to pause and look first for a simple answer, even when it may not seem obvious.

My internet service was continually cutting out. It would go down for a few minutes, sometimes an hour or so, and would always come back on its own. This situation continued for months. I called for service many times, and each time, the provider sent a new technician to search for the source of the problem and fix it. They replaced modems, replaced wires, and genuinely tried to fix it. 

I became convinced the problem must be with the wiring in the building, so I hired an independent company who came out and checked the internal wiring. Every expert, and there were many, said it should be working. But it wasn’t. 

Finally, I called a technician whose name I had kept because he had been particularly helpful in the past. I told him the whole story, and he sent his supervisor out. The supervisor asked a few questions, listened to my story, and solved the problem in 5 minutes. 

How did he do it?

The answer sounds like one of those brain teasers. Actually, I guess it was. What he did was simple. He asked a few questions, listened to my answers, and since everyone else had looked for a complex problem, he began by looking for a simple one. It turned out he was on the right path. There was a loose wire where the system attached to the building. He tightened the wire, and I have not had a problem since!

My takeaway from this…

When something isn’t working, pause. Then ask questions, listen carefully to the answers, and begin by looking for a simple rather than a complex cause and solution.

Thanks-Giving

by Elisa Spain Comment Closed

Thanksgiving is a uniquely American holiday. A time for us to let go of our differences, support one another and, find gratitude. For me, it is a time to pause and consider the gifts that life has given me and ask myself how and where I can pay those gifts forward.   

While this year feels better than last year, the recovery remains unequal. And our economic environment is unequal in ways that will have a lasting effect.

As Thanks-Giving approaches, its time for all of us who have the gift of privilege to pause and ask ourselves these questions:

  • What can I do to support the businesses in my community so they too can pay it forward and continue to employ people?
  • What can I do to support my neighbors who may be struggling with housing, food insecurity, and other unmet basic needs? 
  • What can I do to support the agencies, including the arts, that fill the gaps in these unmet needs and bring hope and beauty to our community? 

Telling Your Tomorrow Story

by Elisa Spain Comment Closed

This week’s Sunday Story is actually a podcast. I am pleased to share my interview with the Northern Trust’s Flexible Advisor hosts Laura Gregg and David Partain. Listen to a 90-second highlight here.

Listen to the complete 30-minute interview here:
Episode 66: Supporting Executive Clients With Their Tomorrow Story — With Elisa Spain

The Ever Elusive Search for Work-Life Balance

by Elisa Spain Comment Closed

For many of us, the holy grail of success is achieving “Work-Life- Balance.” It is a topic of frequent discussion in my coaching sessions and is often first on the list when we start working together.

And yet, despite all the discussions, books, and articles, many of us feel this “balance” eludes us. Perhaps, it is because we see it as an either/or – choosing between work and life to achieve balance?

What if, instead, we saw it, as James Michener did, becoming masters in the art of living.

“Masters in the art of living make little distinction
between their work and their play, their
labor and their leisure, their mind and their
body, their information, and their
recreation, their love, and their religion.
They hardly know which is which.
They simply pursue their vision of excellence at
whatever they do, leaving others to
decide whether they are working or playing.
To them, they are always doing both.”

The Elephant In the Room

by Elisa Spain Comment Closed

The other day, I asked for feedback from a team I was working with about the program’s value. One of the members came up to me afterward and said, “please don’t take this personally,” and gave me some additional feedback. My response was,” the elephant is in the room whether we talk about him or not. For me, I would prefer to know what you are thinking and feeling so that I can modify the program to give you results that meet your needs.”

Yes, the elephant is in the room whether we talk about him or not. There he is, clomping around, banging into things.

And yet, we often refuse to talk about him. Why is that? Here are the reasons I hear:

  • I don’t want confrontation
  • I don’t want to hurt anyone’s feelings
  • We can’t do anything about it anyway

My experience is that our reluctance to confront causes the elephant to cause more damage than if we just talked about him and got him out of the room.

It is our role as leaders to invite and initiate the conversation. With the elephant out of the room, we can get on to business. As long as he is there, we are focused internally instead of externally.

What Are You Willing To Give Up?

by Elisa SpainNo Comments

I frequently ask my clients, What are you willing to give up to get what you want? 

One of my favorite marketing books, admittedly an old one, is Ries and Trout’s 22 Immutable Laws of Marketing. For me, many of these 22 laws are relevant to life as well as marketing. Law #13, The Law of Sacrifice, resonates for me for making life choices: You have to give up something to get something.

What I notice in my conversations is those who are willing to let go of something move forward. They invent the new products, hire the person who will free them up to do what only they can do, take the next job or start the next business. These people are willing to give up something to get what they want.

The ‘give up’ may be something we believe. It may be fear (of failing, being wrong), or simply comfort with what we have or what we know. The ‘give up’ may be tangible, dollars that may end up as a sunk cost, or accepting that a long-term loyal employee will not be the one to take the company forward.

In short, when we are talking about giving up something to get what we want, the key questions are these:

  • How much do I want the “something” I say I want?
  • What am I willing to give up to get it?

Go Ahead, Drop Some Balls

by Elisa Spain Comment Closed

A friend of mine recently received a significant promotion. While he is excited about his promotion, he is searching for his replacement and, for now, is doing both jobs. When I asked him how it was going, he responded, “just trying to get it all done, without dropping any balls.”

This conversation reminded me of one I had with one of my clients. She was lamenting the challenges one of her executives has with burnout. In this case, the CEO said, “I wish he would learn to drop some balls; his effort to get everything done is what is causing his burnout!”

The’ to-do list’ can seem endless for those who want to dot every I and cross every T (I admit I am one of them). What I heard this wise CEO saying was, “go ahead, drop some balls,” just choose the ones you are going to drop.

What if, instead of starting each day with a list of what we are going to do, we begin by removing the things we aren’t going to do. Here are some examples to get you started:

  • What if you reviewed email once or twice per day and let everyone know this is your plan?
  • What if you coded your email so that critical emails moved to a priority list, and you responded to these first and removed yourself from cc lists?
  • What if for everything that comes your way, you paused and asked yourself, does this email, call, text, inquiry even require a response? And if it does, is this something only I can do? Or can I delegate it?
  • What if you paused before saying “yes”?