As leaders, we are problem solvers. Problem-solving is a crucial strength required in a leader. And yet, sometimes, the best solution is to simply listen.
When I first began working as an executive coach, I believed that my role was always to motivate my client toward action. While I still believe action is required to achieve results, I have also learned that, and often have to remind myself, that sometimes, it’s best to just listen.
Sometimes all a person wants is the opportunity to think out loud. And for us, as the listener, to do just that. To simply listen, not offer advice, perhaps ask a question or two and then allow them to sit with their own questions, their own reflections, and come to their own answers.
Sometimes being heard is enough. Perhaps at a later date, it’s time for action.