Tag: inspiration

Want Greater Success? Nurture Your Butterflies

December 25, 2011 by Elisa Spain3 Comments

Good leaders always strive to have butterflies in their stomach, says Kathleen L. Flanagan, president and chief executive of Abt Associates, a $450mm consultancy firm.

When we are out of our comfort zone, we have the greatest opportunity for success. It’s when we become complacent and run on auto-pilot that we as leaders are most at risk of failure.

In this interview in The New York Times, Kathleen describes her first big promotion, the first time she managed people, how she had butterflies in her stomach the entire first year, and how she ultimately learned to trust her gut.

Her advice is the same advice she heard from her first boss and mentor, the one who gave her that first job. “There is no blueprint, you have to make a plan and be goal oriented. Always have butterflies and always plan for success.”

To the advice she received from her former boss, Kathleen adds her own wisdom: Be flexible. Listen to people. Give them the opportunity to give feedback, tell you what worries them, what they are thinking about, what part of the strategy they think is risky.

As a leadership coach, I ask myself and you the following questions as we plan for 2012:

What is your vision for success?

What specific goals have you set to move toward your vision?

Are we taking the risks that create butterflies, and if not, why not?

In The Search For Self-Improvement, Don’t Forget To Celebrate Your Genius

December 11, 2011 by Elisa Spain2 Comments

The notion that we can constantly make ourselves better, in theory, is a great idea. But when does it become too much?

For me, the best way to answer this question is to notice our strengths and work to enhance them. In my Vistage work and as a leadership coach and advisor, I refer to this as discovering and working in our genius.

According to Alina Tugend, author of this New York Times article Pursuing Self-Improvement, at the Risk of Self-Acceptance, it was Dale Carnegie who ushered in the era of introspection and self-improvement.

She asserts that we have become so focused on achieving that we are never able to appreciate who we are or what we’ve already accomplished: “[W]hen we’re constantly reaching rather than occasionally being satisfied with what we have in front of us, that’s a recipe for perpetual dissatisfaction.”

For me the best way to avoid the “better, better, better” trap is to ask the following questions:

What am I already good at? What do I need to do to become excellent at this?

Of the things I am not good at and am striving to be better at, what can I delegate to someone else?

Can I find a way to accept being adequate or “good enough” at the rest?

Once we know and understand what we are good at, and focus on that, we not only become more effective, we become more satisfied and ultimately become better leaders.

The Shared Experience Of Absurdity

December 4, 2011 by Elisa Spain2 Comments

This week’s post is in honor of Michael Allosso, whose Vistage talk for CEOs and Key Executives is titled “You on Your Best Day.” Michael teaches us that the difference between a good leader and a great leader is the ability to improvise and gently push people out of their comfort zone.

In this TED talk, Charlie Todd helps us see the human connection that results from a shared experience — in this case, an absurd shared experience.

Vistage members also have shared experiences; in our case, these happen every month. As the chair and leadership coach, I regularly see the human connection that results.

I wonder about the following:

Are we searching for opportunities to create shared experiences in our companies?

What great things can we accomplish in our companies by pushing people out of their comfort zone and introducing more intentional and improvised shared experiences?

Weird Or Just Different? The Flip Side Of Your Business

October 18, 2011 by Elisa SpainNo Comments

“There’s a flip side to everything,” the saying goes. Or, as Derek Sivers makes clear in his two-minute TED speech, “Whatever brilliant idea you have or hear, the opposite might also be true.” Take just two of your own minutes, and think about it: What is the flip side of your business? How can turning your world upside down, even as a simple thought experiment, offer unexpected inspiration?

You can watch Derek Sivers himself demonstrating the truth behind this old saying, here.

The minds behind the book Blue Ocean Strategy, W. Chan Kim and Renée Mauborgne, suggest we think about our businesses this way as well. For example, if you were in the restaurant business, try imagining what your business would become if you didn’t have menus? It’s not such a far-fetched idea: here in Chicago there is a highly successful restaurant called Next that doesn’t use menus — and sells tickets rather than making reservations! (I can hear the Zagat reviewers gasping about now.)

What would (could) your business look like if you no longer included what you now believe to be an essential element of your product or service? In other words, what is the flip side to your business?

11 Leadership Lessons Steve Jobs Taught Me

October 11, 2011 by Elisa SpainNo Comments

As a leadership coach, I find that Jobs’ personality and work can teach us a great deal about leadership, goal setting, persistence, and starting with “Why?”

Neil Patel captures the essence of Steve Jobs’ success in this recent post. What can each of us learn and apply from these 11 lessons?

(EKS Note: Neil Patel is a serial entrepreneur who blogs about business at Quick Sprout and is the co-founder of KISSmetrics. The views expressed are his own.)

Steve Jobs will be remembered as one of the greatest visionaries ever. What he did for the technological as well as entrepreneurial world, will never be forgotten.

Although I’m young and haven’t been following Jobs’ career as intently as others, he has taught me a lot about business in the last five years. Here are 11 things I’ll never forget that Steve Jobs taught me:

People Matter, Not Features
Everything Jobs built made life easier for you. It was rare to ever hear him babbling about features he created; instead, he focused on how these products made life easier for others.

For example, the iPhone enabled you to talk on your phone, watch movies, record movies, and listen to music. As simple as that may sound, without an iPhone you may have had to carry around a cell phone, mp3 player, and a video recorder. Because of him your pockets are much lighter.

He taught me, along with many others, not to focus on just adding features or creating products. First and foremost, you need to focus on solving problems that people are experiencing. If you can do that, you’ll stay ahead of the curve.

There’s Nothing Wrong With Pre-Selling
Most companies launch products and then sell them. Jobs didn’t do that with Apple. He let the public know what he was going to sell them, how it solved their problems, and that they could pre-order the product online.

You can do the same thing. Don’t wait for your product or service to be released. Start selling it now. The money you earn today will help cover your costs and it will help solve any cash flow issues you may encounter during distribution.

Keep it Simple, Silly
I switched from a PC to a Mac because Macs are much easier to use. Or at least they are for my dad and 1-year-old nephew. Every Apple product I bought during Steve’s tenure was simple to use.

He also created cool looking devices, but above all else his products were simple to use. For example, the iPad was the first device I was ever able to give my dad that required little to no instruction. There are no shut down or start options, you just click on applications and start using them.

If you want more applications, you just go to the App Store and download them.

Don’t try to make your solutions complicated. Keep it simple… even if that means you have to strip off the bells and whistles. If you aren’t creating usable solutions, it will be harder to gain traction.

Think BIG
If you are in business, you are there to make money. If not, you shouldn’t be an entrepreneur. If you are going to create a business, create one that changes the world.

Apple isn’t just a technology company, Steve Jobs changed the world. His products are used all around the world and by everyone. This is why Apple is the largest company in the world.

You won’t be able to create a big company unless you solve big problems. Although you can make a nice living by conquering a small niche, you won’t make billions doing it.

Focus, Focus and Focus Some More
When you look at Apple’s website, it seems like they have a lot of products, right? Well, for being a hundred-billion dollar company, they actually don’t.

Jobs was smart, he always focused his energy on a few big products instead of trying to create thousands of small ones. In other words, he went for big wins instead of looking to hit singles and doubles.

With your business you shouldn’t try to do multiple things. Just focus your time and energy on one product or service. As long as your core business continues to grow, you shouldn’t do anything else. The moment your growth slows down and flattens, that’s when you should expand.

Create an Ecosystem
I never really understood the power of creating a platform until the iPhone was released. When the phenomenon hit the market and companies started to create applications, Apple grew to have a huge ecosystem.

Not only were they selling their products, other companies started to build products on the Apple platform and their customers were encouraged to buy and use Apple products.

By this point Apple didn’t have to sell their products, other companies were doing it for them.

Steve Jobs created an ecosystem and he was able to do it around Apple products. If you want to grow a brilliant idea, you have to create an ecosystem for that idea to flourish.

There’s Always Room for Innovation
The iPod wasn’t the first mp3 player. There were hundreds of others that were already out before Apple released the iPod. That didn’t discourage Jobs from entering the space… he just one upped everyone by creating a better product.

These days if you are looking to buy a music player, the first thing comes to your mind is the iPod, right? And what’s the second brand that comes to your mind?

Ummmmm…

That’s right, they demolished all of their competitors. The only other device that I can think of is the Zune, which kind of sucks.

Don’t be afraid to enter a saturated market… you just have to be willing to stir things up. If you can innovate, you will win. If you decide to create another me-too company, expect to be crushed.

Be Passionate
Did you know that Steve Jobs had a salary of $1 a year? That’s right, he didn’t care for money and he stated it publicly. He cared about the company, their products, and changing peoples’ lives.

If you love what you are doing, you are going to work harder and be more likely to succeed. Heck, Jobs even worked hard when he was sick… that’s how much he loved what he was doing.

Don’t just do things for the money, do things because you love what you are doing. You aren’t going to live forever, so enjoy your life while you can.

Never Lose Your Investors’ Money
Although Steve Jobs wasn’t the CEO throughout all of Apple’s history, he always took care of the company. He came back, and turned the company around. In other words, he grew shareholder money and took care of his investors.

As I stated earlier, Apple is the biggest company in the world. It’s very difficult to create a decent size company without taking money from investors… so make sure you take care of them. And if you do so, they’ll always take care of you.

Another great leader who also has a very similar rule is Warren Buffett. If you can take care of the people who are feeding you, they’ll constantly be willing to reciprocate.

You’re Nothing Without Your Team
Apple has a ton of benefits: from onsite fitness centers to tuition assistance, they even have cafeterias with organic food. Why did they do all of this? To take care of their employees.

A big part of being a good leader is realizing that you have to have a good team. It’s impossible to do everything yourself. If you don’t take care of your employees and show your appreciation, you’ll quickly lose them.

If you take care of your employees they’ll put their blood, sweat and tears into your company.

Don’t Forget About Your Friends and Family
As an entrepreneur when you work so hard for so many years, you tend to forget about your friends and family. All you do is live, sleep and breathe business.

At the end of the day, there is nothing wrong with that, but you also have to spend time with your friends and family. Money will always be there, but your friends and family won’t.

When Steve Jobs got sick, he left Apple to spend his final moments with his friends and family. He knew what was important to him. You too, need to figure out what’s important to you. No matter how much time your business or job takes from your life, don’t forget about what’s important.

Conclusion
It’s tragic that Steve Jobs passed away during his prime. He was a great entrepreneur and leader. We’ll never forget what he did for this world.

My condolences go out to his family and friends and may he rest in peace.

Nothing Wasted: Making The Most Of “Down” Time

September 13, 2011 by Elisa SpainNo Comments

When I read this blogpost from Seth Godin today, it made me pause and think. And, as always, ask myself some questions.

What if we followed his advice? What would be the outcome of creative contribution to our lives?

When was the last time you wasted time? When you were “wasting time,” did you feel joyful and creative, or — if you’re like me, did you feel even a tiny bit guilty for “being unproductive?” How much better might it have been, how much more would you have enjoyed your time — how much more would you have gotten out of it — if you didn’t feel guilty about it or feel the need to explain it?

Here’s the full post from Seth: Wasting time is not a waste

Here’s a fact: wasting time is a key part of our lives.

However, wasting time poorly is a sin (or whichever word you prefer), because not only are you forgoing the productivity, generosity and art that comes from work, but you’re also giving up the downtime, experimentation and joy that comes from wasting time.

If you’re going to waste time (and I hope you will) the least you can do is do it well and find inspiration in it.

Elisa K. Spain