The War For Talent (Or Is It A War ON Talent?)

 

Two important statistics begin this discussion…

  • Starting in 2016, more people will be leaving the workforce than entering it
  • By 2020, 46% of all U.S. workers are predicted to be Gen Y

Thus the foundation for the war for talent, or what my friends at large companies are calling, ‘the war on talent’, as in competitors targeting and soliciting our top talent.

Not since World War II, when soldiers were leaving the workforce to fight, have we experienced a shrinking workforce. Moreover, with millennials soon representing 46% of the talent, this war for talent must be fought strategically, with different methods and different incentives than before.

Continuing the theme of execution as the driver of success and hiring the right people being a key part of execution, successful leaders are taking a two-pronged approach, focused on retention of older workers AND attraction, retention and incentives for younger workers.

In short, the war for talent is a competitive war with the same goal as winning business, i.e. getting your unfair share of the market.

We have begun conversations in all my Vistage groups on this topic. Here are some creative actions I am hearing; please share yours.

  • Apprenticeship – once reserved for the trades, today Vistage members are starting to create positions for apprentices to learn the expertise of seasoned executives before they retire.
  • Project Time – Google began this practice as part of their innovation culture; other companies are adopting a variation to give millennials the opportunity to make an impact early in their careers.
  • Social Impact  – Gone are the days when matching contributions are enough; companies who make a social impact attract Gen Y workers.
  • Long Term Incentives – As young executives start families, companies that offer “golden handcuffs”  retain their executives through the business cycles. While common in the large corporate world, these incentives are beginning to show up in middle market companies. Offerings include deferred compensation, stock options and stock grants.

 

Elisa K. Spain

Vision Is Not Enough…

 

Successful leaders have both vision and execution.

Lots of people have great ideas, and in my experience, it’s execution that creates success.  Why ‘Big Picture Only’ Leaders Fail.

And, what exactly defines execution? Last week, I began a conversation about one of the key components of execution – Capacity: Is It Capacity Or Is It Making Choices?

Continuing that theme, equally important to execution is Focus.

Successful leaders know they must set a vision – so there is a destination that their team can rally around. Once the vision is defined, they work with their team to set a business strategy to achieve the vision and then, they and their teams….

Focus, Focus, Focus on what needs to happen to get from here to there.

Successful leaders are able to tune out distractions and focus on moving forward. They have the ability to differentiate between a distraction and important new information and act accordingly. They know what needs to get done, how to do it and, they have the ability to inspire their teams to stay focused and avoid fatigue when things don’t move at the pace they want.

More on execution in coming weeks.

Elisa K. Spain

 

Who Gets To Decide?

 

Just about every leadership book and every leadership speaker talks about the importance of allowing people to fail. The concept is: true delegation does not occur unless and until I allow people to make their own decisions, take their own risks and succeed or fail on their own.

Easy to say, hard to do, on so many levels. Some of the common questions are:

  • How much risk should I allow them to take?
  • What if I am certain they are making the wrong decision; a decision that is going to cost me money, put the company at risk, put the person at risk, etc. How can I simply look away and allow the failure to occur?
  • How many failures are okay?

Lately, I have come to realize this question, who gets to decide, applies in our business life and in our personal lives. It applies to our children and to our aging parents. Just recently this realization was brought home to me with the following stories.

The teenage son of a friend is more focused on sports than on his homework, a familiar story. Mom says, “we have to make him do his homework”. Thus ensures a fight between mom and son. Dad says, “let him suffer the consequences if he chooses not to do his homework”. Who gets to decide? Who is “right”?

The 89 year old father of a friend has cancer. His actions indicate he is confused about what he wants. He says he is willing to get treatment, but he misses his appointments. He lives alone and refuses a live-in caregiver, or even a visiting caregiver. Prior to the diagnosis, he was cognitively in fine shape. Son says, “we have to make him go for his treatments”.  Daughter says, “if he wants to be alone, doesn’t attend his appointments, doesn’t return the doctor’s phone calls, it’s his decision to make, not ours”.

Back to the three questions above…

  • How much risk should I allow them to take?
  • What if I am certain they are making the wrong decision, a decision that is going to cost me money. How can I simply look away and allow the failure to occur?
  • How many failures are okay?

Which choice is the more courageous one? Who gets to decide?

Elisa K. Spain

Is It Good Enough?

 

How often do we notice something, point it out and then regret it later; wishing we had kept quiet? 

How often do we wait for more information, or better information, and miss an opportunity?

There is both a time factor and a human factor to achieving results. We often wait too long, strive for that final 5%, hoping to have perfect info upon which to base our decision.  

Or, instead of building up the confidence of the person doing the job, we ask for one more change, one more fix and lose sight of appreciating what has already been accomplished.

In our quest for excellence, sometimes we forget that perfection and excellence are not the same. Excellence sometimes is simply knowing what to accept as good enough and what to overlook.

Here’s an idea…

Today, instead of looking around your office, your plant, or your long to-do list and noticing what is missing:

  • What if instead, you noticed a critical item that is working and gave someone specific, positive feedback?
  • And, decided to overlook something less important, that may not be exactly what you wanted, but is really good enough?

 

 

Elisa K. Spain

 

Leadership Is Often About Being Uncomfortable

 

What?? How can leadership be about being uncomfortable? Isn’t confidence a key characteristic of leadership? Yes and…. only a confident person is willing to sit with discomfort.

One of my Vistage members reminded me of this last week. We were talking about some changes he is making in his organization, specifically around allowing others to take responsibility for decisions and allowing them to succeed or fail without his intervention.

He was expressing how uncomfortable he was in doing this – his exact words were, “this is difficult, frustrating and not my happy place”. His happy place, aka his comfortable place, is as a doer. At the same time, he wants to continue to grow this business and invest in other businesses. He knows this will only come with leverage, i.e. building a leadership team and allowing them to lead without his direct oversight.

When I challenged him on his statement about being frustrated and unhappy, wondering if he was planning to go back to “doing”, he got angry. He said, “I have no plans to change anything. I am okay being uncomfortable, I am simply acknowledging that I am”.

Another reminder, happiness in the long run often requires being uncomfortable in the short-term; and having the confidence to simply be there.

 

 

Elisa K. Spain

Entrepreneurial Success Is Not About Taking Risk

 

There is a long held belief that successful entrepreneurs are high risk takers. In fact, the common lore says, “not only do they take more risks, they are successful because of it.”

Over the last 15 years I have worked with over a hundred entrepreneurs, first as a business advisor and then as a Vistage Chair. My experience tells me otherwise.

Here’s what I observe:

  • Successful entrepreneurs follow the same practices the Great by Choice CEOs follow in Jim Collins’ book.
  • They have a clear vision of where they are headed.
  • They hire top talent and their employees understand their vision.
  • They invest in opportunities that support their vision.
  • They only invest in opportunities they understand, and where they have experience or vision, that gives them reason to expect the return they are seeking.

Finally, successful entrepreneurs have an instinctive sense of timing. It is this instinct, coupled with the discipline outlined above, that sets successful entrepreneurs apart.

Perhaps to the outsider who doesn’t see what the entrepreneur sees, it is this instinct that appears as taking high risk.

 

Elisa K. Spain

 

Good Intentions…

 

One of the key things we learn in Vistage is the Socratic Method. Stay in a questioning mode and let people come to their own answers.

Most humans want to make a difference, have an impact somehow on others. Sometimes when we want to be in service, it is so tempting to tell others what they need to do. It seems so obvious to us. And, yet, the impact of giving advice can often have the exact opposite result.

The thing is…we all hear through our own filter and what is intended and what is heard are often not the same.

What I have learned, and continue to learn, is there is a hidden benefit of questioning, the filter becomes visible. Telling is passive; I can take it in or not; I can react or not. On the other hand, when I am asked a question, the engagement is active. I am a participant and I have the opportunity to pause and consider, rather than react and respond.

 

Can A Focus On Culture Produce Financial Results?

 

In 2014, the theme for my Vistage groups was All That Matters is Culture. We talk about culture a lot in Vistage and we have several speakers that focus on this topic. Certainly we can all agree that focusing on culture creates a more consistent workplace. I say consistent, rather than harmonious, because as we learned from Vistage speaker, Edgar Papke, each culture is different – The important thing is to know what your culture is, hire accordingly and ensure your culture (inward facing) is consistent with your brand (outward facing).

And…when we went around the table at the end of the year, two of my CEO members shared that they had their best year yet (both had been in business 15+ years). When the other members asked the reason, both said, without hesitation, “because I focused on culture more than anything else this year. I got rid of the cancers. Everyone who is with my company today reflects the culture. I see it, the customers see it, and frankly to my surprise, the bottom line shows it”.

In one case, one of the CEOs fired his #2 producer. A risky move, so he thought. In fact, he even expected a down year as a result.  He decided the risk was worth it.

Good thing he took the risk because… he was one of the CEOs to report the best year ever.

Elisa K. Spain

Celebrate Your Gift

 

Each year at this gift-giving time, I am reminded that we all have natural gifts.

Our challenge is to notice our strengths and work to enhance them. In my Vistage work, and as a leadership coach,  I refer to this as discovering and working in our genius.

While personal growth and development are part of living a full life, and after all this is what Vistage is all about, the successful CEOs and executives I know are the ones who work to become excellent at what they are already good at. And… these same successful people surround themselves with people who bring their own strengths, filling in the gaps.

As you reflect on your accomplishments for 2014, and think about 2015, take a moment and ask yourself:

  • What are my gifts? How did they serve me this year? How will they serve me next year?
  • What am I striving for that I could instead delegate to someone else?
  • What can I accept simply not doing?

Once we know and understand our strengths, and focus on them, we not only become more effective, we become more satisfied, and ultimately become better leaders.

Elisa K. Spain

P.S. This is the last post for 2014. Happy Holidays to all!  See you in the New Year.

Today Is Giving Tuesday

 

Today, on Giving Tuesday, nonprofits, families, businesses and students around the world come together for one common purpose: to celebrate generosity and to give. Here in Illinois, Donors Forum, led by Eric Weinheimer (former member and friend of Vistage), is coordinating this initiative. They have one bold goal: #ILGIVEBIG, $12 million raised by Illinois nonprofits from 100,000 individual donors — in one day.

To celebrate today, I created a matching gift opportunity.

Many of you know about my passion for The CARA Program, a true social innovator (the only social purpose organization nominated for the Chicago Innovation Award).

Right now, anyone who chooses to give to this mission, I will match that gift, dollar for dollar, up to $5,000 (total gift of $10,000).

To make a donation of any amount, click here.  (And, please add “Elisa Spain Matching Gift” in the comments section to ensure your gift is matched.)

Thank you in advance for joining me on Giving Tuesday with a donation to the Cara Program, or to the social purpose organization of your choice.