Leadership Habit: What If I Can't Today?

Leadership Habit: What If I Can't Today?

We as leaders are told all the time that everyone is always watching us. A smile, a frown, silence, all are interpreted as “a sign”. And since most of us think in terms of impact on ourselves, our followers interpret these “signs” as a sign of something that impacts them. This of course frequently results in “absent information, people make stuff up”.

As leaders, we hear this and interpret it to mean, we need to be “on” all the time. Yikes, especially the introvert leaders say, that is exhausting!!

What if instead, when we are feeling pressured, angry, sad, depleted, we let our folks know that we are working on whatever problem has put us temporarily out of commission, “I had a tough conversation this morning and I am distracted by that, I will look for you later this afternoon so we can talk about your issue”.

For me, time and time again I have seen this sort of human response draw people toward their leaders…

What has been your experience?

Elisa K. Spain

Leadership Habit: Because That's The Way We've Always Done It….

Leadership Habit: Because That's The Way We've Always Done It….

Several years ago, I was working with a key executive who had been in his position for many years. We were discussing the way things were done in his department and every time I asked him the reason why they did something a particular way, his answer was “because that’s the way we’ve always done it”.  Over time, this answer became a private joke between the two of us as we worked together to modernize his department.

One of my favorite examples of this habit is the seat belt announcement on airplanes.  Once, I heard a flight attendant put it this way “for those of you who have never been in a car…” Clearly at least this one flight attendant shared the same humor as my key executive friend and me.  And yet, this announcement continues on every airline.

Perhaps it is time for someone (FAA, Airlines?) to pause and ask, “What should our safety message be?” And, for each of us to ask,  has “that’s the way we have always done it” become a leadership habit at my company?

If so, is it time for to pause and begin asking:

  • Why are we doing “that” this way?
  • What is the goal of doing “that”?
  • Is doing it “this way” getting you the results you want?

Elisa K. Spain