This month’s leadership quote:

“The concept of  ‘value added’ will drive more companies bankrupt than any other.”

Sam Bowers

What???, you say. Value added is how we differentiate; value added is how we compete; it’s how we win. Yes and..

  • How much is it costing to add that extra value?
  • Are you giving away services that you can legitimately charge for?
  • When you assign a team to help a customer beyond your normal service, do you know how much it is costing you?
  • Does your price reflect the true value of your product and/or service?

Why Vistage Works

Elisa K. Spain

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