Let Things Unfold At Their Own Pace

As leaders, most of us are action oriented. Something crosses our desk; we deal with it. An issue comes up with a customer, a vendor, an employee; we take action. And, sometimes, if we let things unfold at their own pace, we achieve a better result. What?? Isn't that avoidance or procrastination or fear of confrontation or, or, or? Sometimes action is needed, and sometimes nothing is needed. Sometimes, that annoying email doesn't require a response. Sometimes, when a negotiation stalls the best tactic is to leave it be, or If the other side has already done that, let it rest. Sometimes, doing nothing is simply the best strategy. Two quick stories from two CEO's I know: First, a long term negotiation on a contract has gone on for several years. As an outsider looking in, one might wonder, why not bring this to closure. And, then we learn, it's been 20 years of negotiation, minimal dollars spent, many thousands at stake. Even if it eventually settles,...
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