Rush To The Urgent, Or Plan For 2013?

Rush To The Urgent, Or Plan For 2013?

As we enter the fourth quarter of the year, are you still focused on 2012 or planning for 2013?

At a recent meeting with a group of business leaders, all from the same company, we went around the table and asked “who is on plan or ahead of plan this year and who is not?” A common theme emerged amongst those who answered that they were meeting their plan or ahead of plan.

Here is what I heard:

  • 2012 is over – we are already planning for 2013. We did the same last year and hit the ground running in January (actually before then)
  • everyone on the team knows their contribution to the goal and where each of them stand – i.e. we set individual goals as well as team goals, measure performance and make it public

Seems so simple and yet, only about 1/3 of the people at the table were actually achieving their goals.

Here are some questions for your consideration:

  • I wonder what stops the two-thirds  from following the practices of the one-third? Is it perhaps rushing to the urgent and missing the important along the way?
  • How does this all fit with what you are doing this quarter?
  • How might the experience of these successful leaders perhaps impact the choices you make in the remaining few months of the year?

Elisa K. Spain

Leadership Quote: The Best Way To Predict The Future…

Leadership Quote: The Best Way To Predict The Future…

This month’s leadership quote: The best way to predict the future is to invent it — Peter Drucker.

Love this quote on so many levels. First and foremost it speaks to the importance of having a vision. When I presented this quote at my Vistage CEO meeting this month, one of my “inventor” members, just smiled. For him this sums up why he does, what he does.

For my Vistage Key Executive members, they heard it as a reminder that we do control our destiny, even though sometimes we think it is controlled by others.

What does this quote say to you?

Elisa K. Spain

Are You A Bad Boss? Are You Sure You Aren't?

Are You A Bad Boss? Are You Sure You Aren't?

Most of us think of a bad boss as one who explodes, intimidates and otherwise behaves badly. The reality is this type of bad boss represents less than 20% of the behavior that actually defines the worst bosses (based on research conducted by Jack Zenger and Joseph Folkman). For the full results of Zenger and Folkman’s findings, click here.

The more common “bad boss” shows up in one the following ways (in order of most to least fatal):

  1. Failure to inspire.
  2. Acceptance of mediocre performance.
  3. Lack of clear vision and direction.
  4. An inability to collaborate.
  5. Failure to walk the talk.
  6. Failure to improve and learn from mistakes.
  7. Inability to lead change or innovate owing to a resistance to new ideas.
  8. Failure to develop others.
  9. Inept interpersonal skills.
  10. Bad judgement – leading to poor decision.
In short, even if we are kind and soft spoken; if we aren’t demonstrating leadership, we are not good bosses.
Vistage members know this and that is why they join. As you read through the list and the accompanying article, I encourage you to ask yourself:
  • Which qualities on the list do I excel at?
  • How might I become a better boss by focusing on #6?

 

 

Economic Uncertainty… What To Do, What To Do?

Economic Uncertainty… What To Do, What To Do?

As summer winds down and attention focuses back on business, the subject on the minds of business people continues to be economic uncertainty. We lived in a world of prosperity for such a long time, prior to 2008, that many of us forgot that the economy moves in cycles.

The Vistage economists, Brian and Alan Beaulieu from the Institute for Trend Research tell us the next recession is not until Q3 or Q4 2013 and yet, any softness in the economy is read by the general press as a beginning of a recession. In some cases, the perception exists that the recession of 2008 continues, despite results that prove otherwise.

So what’s my point?

While macro-economic factors will impact all businesses, what matters most is what we do each day. One of my Vistage CEO members who owns a commercial construction business said it well. When asked the reason for his success during the real-estate debacle, his answer was simply, “While we are one of the largest privately held businesses in our industry, we do business nationally. We are a small % of the overall construction business in the country and therefore there is and was plenty of business out there for us. Our team recognizes this opportunity. And every day, we deliver world class service to our current customers and continually focus on acquiring new ones.”

  • What is your story of prosperity?
  • How are you benefiting from the current economic uncertainty to gain an unfair advantage in your business?

Elisa K. Spain

 

Leadership Quote: Giving People Permission To Fail…

Leadership Quote: Giving People Permission To Fail…

This month’s leadership quote: Giving people permission to fail is more important than giving them the tools to succeed.

In my experience as a leadership coach, many, if not most leaders, struggle with this one. We often know the answer and are quick to give it. Or, even step in when we see the situation “going south”.

And, we become frustrated when our staff chooses the safe choice rather than the best choice.

Is there perhaps a correlation here? What if instead we explicitly give people permission to fail and let them, what might the outcome be?

Please share your stories.

Elisa K. Spain

Consensus Equals Beige

Consensus Equals Beige

When a leader asks for input and then makes a decision, the result is vivid color, i.e. a better decision. It is a better decision for lots of reasons.

First and foremost, your team feels valued when they are asked to participate in the decision process.

Second, there is value in the wisdom of crowds, many times the group will surface ideas that the leader hasn’t thought about. As a Vistage Chair and leadership coach, I see this happen each month during the executive sessions  I lead  with CEOs and Key Executives.  This, of course, is why 15,000 people around the world are members of Vistage – because we know the value of seeking input from others.

Where it all goes awry, is when we seek consensus either from our team or from our Vistage group (or our family, friends, book club, etc).  With consensus all the colors get mixed together, resulting in a dull beige, i.e. a mediocre, watered down decision.

Next time you are asking for input, ask yourself  if what you want is color. And, if it is color you want, don’t settle for beige.  Make the final decision yourself.

Elisa K. Spain

 

Leading Change, When Is Enough, Enough?

Leading Change, When Is Enough, Enough?

Leaders drive change in their businesses for a variety of reasons; the two primary reasons are:

  • When the leader sees opportunities the current structure does not support
  • When industry changes threaten the current business model

Both of these scenarios create a sense of urgency on the part of most leaders and much has been written about how to lead change. Pundits will say, it is important to have confidence in yourself and stay the course. Moreover, it is important for the leader to overcome objections as it is human nature to resist change.

We are living in a world of constant change – and the pace continues to increase. We tell ourselves and our teams that we must adjust to this pace or we will be left behind.

And, how do you know when enough is enough? How do you know when your team truly can’t keep up?

If you are driving change in your organization and  have been at it for awhile, here are some questions for you:

  • Are you seeing signs of change fatigue?
  • Are you noticing some people who are “off their game”?
  • Are others becoming ill?
  • Are the people you counted on in the past to lead with a positive and supportive attitude no longer playing that role?

If the answer to any of these questions is yes, is it time to check in with your team and perhaps re-calibrate the pace?

Elisa K. Spain

 

When Is It The Leader's Job To Build Creative Confidence?

When Is It The Leader's Job To Build Creative Confidence?

Do you divide your team  into “creatives” and ” practical” people? If so, are you  missing out on the creative ideas of the other half?

If you ask David Kelley, founder of IDEO, and winner of countless innovation awards including Fast Company’s Top 25 Most Innovative companies, he will say yes.

David maintains that human beings are naturally creative and it is fear of judgement that stifles creativity in most of us. He asks, what might happen if we were to overcome that fear of judgement and unleash our creativity? Perhaps the secret lies in what psychologist Albert Bandura calls guided mastery – a process whereby we  identify a fear or phobia and by forcing ourselves to overcome that fear, we release our creative abilities.

How might you as a leader create an environment that enables your employees to build their creative confidence? Perhaps a simple starting place is with more legitimate brainstorming – following the brainstorming rules – no idea is a bad idea!

If you want to take this further, are you willing to expose your team to guided mastery? Sound too touchy-feely for you?

Before jumping to judgement, take a look at this 12 minute TED Video where David tells stories from his legendary design career and his own life, and offers ways to build the confidence to create.

Elisa K. Spain

Another View On Leadership, Is Boring Better??

Another View On Leadership, Is Boring Better??

When discussing the  characteristics of great leaders – words  like inspirational, charismatic, brilliant, innovative often come up.

Boring, on the other hand, is not typically a descriptor of great leaders. Which is why when I saw this article by Joel Stein, entitled Boringness: The Secret to Great Leadership, I paused…

While Joel writes a humor column for TIME Magazine, and therefore one might take his comments to be tongue-in-cheek, he makes some points worth considering.

Here’s a summary of Joel’s observations while preparing for his latest book.

The best leaders tended to be quiet listeners who let others make the decisions. They weren’t particularly charismatic, or funny. They weren’t the toughest guys.  They weren’t driven by a need to be liked or single-mindedly focused with intensity. In short, a bit boring.

On the other hand, the best leaders in Stein’s research were humble, calm, reflective and self-confident. They were passionate about only one thing, the mission of the team. The boring leaders in Stein’s research spent their time helping their teams achieve the mission and giving them feedback on their progress.

Here’s a quote from the article that sums this up well:

“Everyone at Captain Buzz Smith’s  firehouse knows they are doing things exactly right. And that seems to make them both proud and assured. They would do anything for Capt. Smith. Not because they love him — I’m not entirely sure that outside of the firehouse he could inspire them even to switch TV channels — but because his deep belief in his mission makes them also believe in that mission.”

What do you think, is it possible to be a boring leader and a great leader?

Elisa K. Spain

 

Glory Days: Don't Let Them Pass You By…

Glory Days: Don't Let Them Pass You By…

Thank you Bruce Springsteen for this quote.  It seems today that the chorus of “glory days” conversation has increased. Perhaps it is because we live in a world of constant change and there is a longing for a slower pace?

My response to this is, the glory days were only golden in retrospect.  Every period of time has had its opportunities and challenges – it is only with hindsight that we see the value of a particular period in history.

Next time you find yourself longing for glory days, I encourage you to ask yourself the following questions:

  • What is it specifically that appeals to me about the past period?
  • What can I create today to give me the same feeling?
  • How can I be an effective leader today?

Elisa K. Spain