Is Resistance The Problem?

March 19, 2017

Leading change in an organization is full of challenges. Most of these challenges are associated with creating a vision, inspiring action, achieving buy-in, and sustaining the change. And sometimes, we don’t take the simple steps to achieve buy-in. Put simply, everyone hears through their own filter. Therefore the actions we see may not be the actions … Read More

Continuous Improvement

March 12, 2017

Last week I talked about ratings and how we seem to have lost the purpose. So if ratings have taken on a life of their own, what do we do instead to foster continuous improvement? In the manufacturing world there is the concept of Kaizen, brought to the U.S. by Edward Deming. It’s a simple concept … Read More

Is Everyone a 5 or a 10?

March 5, 2017

We seem to be in a place where everyone is rated, everything is surveyed and everyone expects a rating of 5 (or when a 10 point scale, a rating of 10). It began with the car dealer who tells us, “You will be getting a survey and if your rating will be anything less than … Read More

But, Do They Really Like You?

February 5, 2017

Many years ago, Sally Field famously accepted her Oscar saying, “You like me,” she declared. “You really like me.” With the strong emphasis on the word really.  Turns out what she actually said was, “I can’t deny the fact that you like me, right now, you like me.” We probably misremember or misheard the quote, because … Read More

What Does It Mean To Be Present?

January 22, 2017

When we talk about being present in our Vistage meetings, the request is to turn off the outside world and be present with the conversation in the room. Many of our members have similar requests for meetings inside their companies. Some leaders even collect everyone’s mobile devices when they enter the room so that no one … Read More

Perspective…

January 8, 2017

A couple of weeks ago, I had an experience that reminded me how true it is that we see the world through our own perspective. So much so that our experience, in the exact same situation as someone else, can be entirely different. And it’s not until we pause and sincerely try to see the world … Read More

Thoughts For The Coming Year

December 18, 2016

As I was pondering what to write as we close 2016, I visited my post from the close of 2015 and discovered, sadly, that the December 2015 blog could have been written today. With that in mind, I am reposting the same guest blog from my friend and fellow Vistage Chair, Larry Cassidy. For me, Larry’s commentary continues to … Read More

Are You Green & Growing?

December 4, 2016

The further along we get in our careers, the more we know and the more we are challenged to stay curious. Every now and then I meet a leader that knows it all. They have “the way” they do things that worked for them in the past and as leaders, they are certain it will work … Read More

Remember That First Date?

November 20, 2016

In my practice as a Vistage chair, I often find myself noticing the similarities between business and dating. After all, dating is a “deal” of a sort, and there are “rules” and best practices we follow in an effort to get what we want, i.e. more dates, and in that special case, marriage. Like dating, … Read More

Wait I Am An Entrepreneur, Not A CEO!

November 15, 2016

In my practice as a Vistage chair, I often hear entrepreneurs say, “I don’t want to lose the culture as I grow this company” or “We are like a family; I want to keep this feeling as we grow”. And yet as the company grows, the culture inevitably changes and the owner no longer knows … Read More