What Results When Leaders Ass-u-me?

February 12, 2012 at 5:00 am

We make assumptions daily, mostly about other people. These assumptions enable us to take shortcuts and keep us moving forward. Or so we think. We assume a person attended or didn’t attend an event because… We assume a person responded to us a certain way, because… We assume a person […]

Laws Of Success: It's All About The Ride

January 1, 2012 at 5:00 am

Years ago, I was sitting on a bench at Union station. An old man sat down next to me and we engaged  in conversation. I asked him where he was headed and he replied with glee, “San Francisco!” Wow, I said, that is a long way to go on the […]

Want Greater Success? Nurture Your Butterflies

December 25, 2011 at 5:00 am

Good leaders always strive to have butterflies in their stomach, says Kathleen L. Flanagan, president and chief executive of Abt Associates, a $450mm consultancy firm. When we are out of our comfort zone, we have the greatest opportunity for success. It’s when we become complacent and run on auto-pilot that we […]

Sight Over Sound: When Face-To-Face Communication Improves Negotiation

November 1, 2011 at 12:10 pm

Mode of communication matters! So say Kellogg School of Management professors Roderick Swaab, Adam D. Galinsky, Victoria Medvec and Daniel Diermeier. In research described in the article below, the Northwestern University team discovered, not surprisingly, that face-to-face communication is critical to negotiation in two circumstances. When two parties don’t know […]