Another View On Leadership, Is Boring Better??

Another View On Leadership, Is Boring Better??

When discussing the  characteristics of great leaders – words  like inspirational, charismatic, brilliant, innovative often come up.

Boring, on the other hand, is not typically a descriptor of great leaders. Which is why when I saw this article by Joel Stein, entitled Boringness: The Secret to Great Leadership, I paused…

While Joel writes a humor column for TIME Magazine, and therefore one might take his comments to be tongue-in-cheek, he makes some points worth considering.

Here’s a summary of Joel’s observations while preparing for his latest book.

The best leaders tended to be quiet listeners who let others make the decisions. They weren’t particularly charismatic, or funny. They weren’t the toughest guys.  They weren’t driven by a need to be liked or single-mindedly focused with intensity. In short, a bit boring.

On the other hand, the best leaders in Stein’s research were humble, calm, reflective and self-confident. They were passionate about only one thing, the mission of the team. The boring leaders in Stein’s research spent their time helping their teams achieve the mission and giving them feedback on their progress.

Here’s a quote from the article that sums this up well:

“Everyone at Captain Buzz Smith’s  firehouse knows they are doing things exactly right. And that seems to make them both proud and assured. They would do anything for Capt. Smith. Not because they love him — I’m not entirely sure that outside of the firehouse he could inspire them even to switch TV channels — but because his deep belief in his mission makes them also believe in that mission.”

What do you think, is it possible to be a boring leader and a great leader?

Elisa K. Spain

 

Glory Days: Don't Let Them Pass You By…

Glory Days: Don't Let Them Pass You By…

Thank you Bruce Springsteen for this quote.  It seems today that the chorus of “glory days” conversation has increased. Perhaps it is because we live in a world of constant change and there is a longing for a slower pace?

My response to this is, the glory days were only golden in retrospect.  Every period of time has had its opportunities and challenges – it is only with hindsight that we see the value of a particular period in history.

Next time you find yourself longing for glory days, I encourage you to ask yourself the following questions:

  • What is it specifically that appeals to me about the past period?
  • What can I create today to give me the same feeling?
  • How can I be an effective leader today?

Elisa K. Spain

 

Why "Big Picture Only" Leaders Fail

Why "Big Picture Only" Leaders Fail

As discussed in last week’s blog, there is a difference between management and leadership.  Leadership is “doing the right things” and focusing on the big picture certainly falls into this category. That said, when leaders focus solely on vision and strategy and not on execution, put simply, nothing gets done.

Successful leaders know that they must set a vision so there is a destination that their team can rally around.

Once the vision is defined, setting a business strategy to achieve the vision provides  guidance for evaluating opportunities. With a strategy in place, we can ask the questions:

  • Is this opportunity consistent with our strategy?
  • If not,  AND there is a reason to do it anyway, what do we need to adjust in our strategy?

The final step is goals and action plans and a monitoring process to ensure results. It is this key step that is often missed and leads to failure. This is why Vistage members share their vision, strategy and goals and are accountable to each other for all three.

Robert Sutton, best selling author of Good Boss, Bad Boss, says it well:

“While managers are people who do things right and leaders are people who do the right thing,  I argued this distinction was accurate but dangerous because it distorts how too many bosses–at all levels–view and do their work. It encourages bosses to see generating big and vague ideas as the important part of their jobs–and to treat implementation, or pesky details of any kind, as mere “management work” best done by “the little people.” Even if left unsaid, this distinction reflects how too many bosses think and act. They use it to avoid learning about people they lead, technologies their companies use, customers they serve, and numerous other crucial little things.”

For more from Robert Sutton, click here.

Elisa K. Spain

Leadership Vs. Management – Does It Matter?

Recently, one of my Vistage members asked the group this question: “What is the difference between leadership and management?”

He heard a lot of responses and the one that said it best was this one…

“Leadership is doing the right things, management is doing things right.”  from management guru Warren Bennis

What does it mean to do things right? Here are my top 5:

  • Leadership is setting the direction
  • Leadership is inspiring when there are tailwinds and when there are headwinds
  • Leadership is being intentional about your culture
  • Leadership is  accountability
  • Leadership is  making tough choices

And here are my questions for you:

  • What else would you add to this list?
  • If you and your leadership team did your job well as leaders and managed the agreements you have with your team, how might the role of management evolve?

 

Elisa K. Spain

Leadership Quote: We Are What We Think…

Leadership Quote: We Are What We Think…

This month’s leadership quote: We are what we think. All that we are arises with our thoughts. With our thoughts we make the world.  Dhammapada

We hear quotes like this  from Vistage speakers, about the power of positivity, about trusting the universe and focusing on what we want to accomplish, about being mindful of how we show up.

The power is there; the challenge for us as leaders is to remember that what we think does, in fact, make our reality.

Here are some questions to consider:

  • Am I taking time each day to focus on the outcomes I want?
  • Are my thoughts consistent with the outcomes I want?
  • What am I doing each day to be mindful of how my thoughts become my outcomes?

Elisa K. Spain

Diverse Leadership Teams – Why Bother?

Diverse Leadership Teams – Why Bother?

Diverse leadership teams are hard…they are harder to build, are unlikely to come to consensus and are more likely to have conflict.

So, why bother?  Because… they are harder to build, are unlikely to come to consensus and are more likely to have conflict, they make better decisions. Research studies prove this out.

Before we go any further, let’s start with some definitions; here’s mine:

  • Homogeneous groups have similar backgrounds, preferences and personality styles
  • Diverse groups contain individuals with a variety of backgrounds, preferences and styles
Notice, I didn’t mention gender, race, ethnicity, sexual preference. Why? Because categorizing frequently leads to stereotyping and while stereotyping might be a shortcut to achieving diversity, it may not. In fact, it may instead simply lead to stereotyping as evidenced in the failure of diversity training.  Here’s a recent post on this topic by a fellow leadership coach, Peter Bregman, Diversity Training Doesn’t Work.

 

What to do?
As with any critical decision, start by asking yourself the #1  leadership question: What outcome do I want?
Diversity is not always the best approach. Homogeneous groups are easier. Because of their similar backgrounds, preferences and styles they are likely to agree and move forward quickly.
  • If the goal is getting more of what you already have, then a homogeneous group may be the way to go.
  • If the goal is innovation and critical thinking, you are more likely to get there with a diverse group.

If you decide you want to build a diverse team, ask yourself the following questions to get started:

  • Do I know the backgrounds, preferences, and styles of current team members?
  • What actions do I need to take to learn this information about my current team?
  • What are the gaps in the current team?
  • Who in my organization could I add to the current team to increase the diversity?
  • If I am hiring team members, what qualities would add to the diversity?

If you would like to read more on the  results of diverse groups, here is an article by two Kellogg professors to get you started: Better Decisions Through Diversity.

Elisa K. Spain

 

Laws Of Success: Discipline Is The Bridge… What If We Could Put It On Autopilot?

Laws Of Success: Discipline Is The Bridge… What If We Could Put It On Autopilot?

How many times during the day do we pause and remind ourselves of what the intention of the day was?

What if instead, discipline became a habit? What would the impact be?

When I read a recent post by Tony Schwartz, author of Be Excellent at Anything, I was reminded of this quote:

“Discipline is the bridge between goals and accomplishment.”      -Jim Rohn

Tony describes it this way:

“Put simply, the more conscious willpower we have to exert each day, the less energy we have left over to resist our brain’s primitive and powerful pull to instant gratification. According to one study, we spend at least one-quarter of each waking day just trying to resist our desires — often unsuccessfully.

Conversely, the more of our key behaviors we can put under the automatic and more efficient control of habit — by building something he  calls “Energy Rituals” — the more likely we are to accomplish the things that truly matter to us.

How different would your life be, after all, if you could get yourself to sleep 8 hours at night, exercise every day, eat healthy foods in the right portions, take time for reflection and renewal, remain calm and positive under stress, focus without interruption for sustained periods of time, and prioritize the work that matters most?

The solution is to learn how to co-opt the more primitive habit-forming regions of our brains, so that rather than reinforcing our negative impulses, they become the soil in which we build positive rituals that serve our long term interests.

So how do you get started? Begin, by slowing down. Speed is the enemy of reflection, understanding and intentionality. When we slow down, we can begin to notice both what’s driving us, and how to take back the wheel.” Click here for the full article.

For further reflection on this topic, I am reminded of these previous EKSleadership posts:

 

Elisa K. Spain

What Makes For A "Best Place To Work"?

What Makes For A "Best Place To Work"?

Last week,  Crain’s Chicago Business published their annual list of “Chicago’s Best Places To Work”. As I read through the  list, I was struck by the differences in the companies that made it to the top ten. The list included Fortune 500 companies, companies with less than 100 employees, technology companies, financial services companies, manufacturers, etc. etc.

In short, the list was very diverse.  The diversity of the list is what caused me, as a leadership coach to pause and ask “What is the leadership lesson?”

My sense is the answer lies in the wisdom we gained from Edgar Papke, a Vistage Speaker who spoke to several of my groups in the last month on the topic of Alignment: How to Build and Lead High Performing Teams and Organizations. We learned from Edgar that it isn’t about one culture being “better” than another. Rather, the goal is to align your customer needs and your unique selling proposition with your culture. Companies that achieve this alignment, according to Edgar, consistently outperform their competitors.

Extrapolating from Edgar, what makes companies “winners” as best places to work, are those that achieve this alignment.

So, before you start adopting the practices of the companies you read about in the list, I encourage you to pause and ask yourself:

  • What is the culture of my company?
  • Is our culture in alignment with our customer needs?
  • What gaps in alignment can we address that will make this a “best place to work”?

To read the Crain’s article click here.

For more on Edgar Papke and Alignment including measurement tools, click here.

Elisa K. Spain

What Leadership Lessons Can We Learn As Undercover Bosses?

What Leadership Lessons Can We Learn As Undercover Bosses?

The popular TV series “Undercover Boss” has ignited conversation about the value of walking in our employees’ shoes – or perhaps they in ours.  It’s a rare company where you can accomplish this “undercover” and yet the opportunity is still there to learn from our employees who are on the line.

In family-owned businesses it is common for the children of the owner to do every job in the company before taking on a leadership role. Similarly, this happens naturally in entrepreneurial businesses because everyone has to be able to do every job in the early days.

Then companies grow, employees move from generalists to specialists, we hire leaders because of what they know and can add, the demands are high and we “don’t have time”  for anything more than what we do every day. And yet, Vistage members know the importance of taking a day away to work on their business by attending their Vistage meetings. What if we took this day away to another level?

As a leadership coach, I wonder about the following:

  • What inspiration and strategic insight every CEO and their leadership team might gain from a day, or more, away from the leadership job?
  • What if instead of your job, you did one of the customer facing or customer impact jobs in your company? What leadership lessons might you learn and what results might you achieve?
  • What would happen if you gave your employees a forum to be boss for a day and share what they would do if they were walking in your shoes?

Here is a WSJ article to get you started thinking about the potential results: How to Be a Better Boss? Spend Time on the Front Lines.

Elisa K. Spain

Leadership Quote: Those Who Failed To Oppose Me…

Leadership Quote: Those Who Failed To Oppose Me…

This month’s leadership quote:  “Those who failed to oppose me… who readily agreed with me and accepted all my views…were those who did me the most injury.”  -Napoleon Bonaparte

As leaders,  how do we avoid the trap of responding only to those who agree with us?

  • What do we do each day to encourage our employees to  tell us what they really think?
  • Are we able to hear feedback from those who disagree and not brand it as “not being a team player”?
  • What forums do we have to solicit input from our employees who are “on the line”?
  • What actions have we taken lately that demonstrate we heard and listened to opposing views?

Elisa K. Spain