Leadership Quote: The Way You Do Anything…

February 26, 2012 at 5:00 am

This month’s leadership quote:  “The way you do anything, is the way you do everything.” Boaz Rauchwerger, Vistage speaker, attributes this quote to his Mom in his December 5, 2011 newsletter.  The point, she says, is to be excellent at everything. For me, as a leadership coach, this quote raises […]

The Leadership Value Of An Apology

February 19, 2012 at 5:00 am

Tom Searcy is a Vistage speaker who also writes for CBS MoneyWatch.  His recent blog titled “7 Tips on How to Apologize in the Business World” resonated for me, so I thought I would share them. Here are the tips: 1- Separate the apology and the explanation 2-Ask for the discussion, but don’t insist […]

What Results When Leaders Ass-u-me?

February 12, 2012 at 5:00 am

We make assumptions daily, mostly about other people. These assumptions enable us to take shortcuts and keep us moving forward. Or so we think. We assume a person attended or didn’t attend an event because… We assume a person responded to us a certain way, because… We assume a person […]

Want Greater Success? Nurture Your Butterflies

December 25, 2011 at 5:00 am

Good leaders always strive to have butterflies in their stomach, says Kathleen L. Flanagan, president and chief executive of Abt Associates, a $450mm consultancy firm. When we are out of our comfort zone, we have the greatest opportunity for success. It’s when we become complacent and run on auto-pilot that we […]

Sight Over Sound: When Face-To-Face Communication Improves Negotiation

November 1, 2011 at 12:10 pm

Mode of communication matters! So say Kellogg School of Management professors Roderick Swaab, Adam D. Galinsky, Victoria Medvec and Daniel Diermeier. In research described in the article below, the Northwestern University team discovered, not surprisingly, that face-to-face communication is critical to negotiation in two circumstances. When two parties don’t know […]