A Timely Reminder Of Email Best Practices

December 9, 2012 at 5:00 am

I put this together some time ago. A compilation of things I have learned from experience and from others. The topic has come up a lot lately, so I thought I would share this with you. Professor Albert Mehrabian’s research into verbal communication is often quoted in this simplified form: […]

The Answer Is In The Question…

December 2, 2012 at 5:00 am

One of the life lessons I have learned, since becoming a Vistage Chair six years ago, is the answer is in the question. By asking better questions, we enable others to come to their own resolutions. Most of us in business are problem solvers, and often the answer to someone […]

Are You A Bad Boss? Are You Sure You Aren't?

September 9, 2012 at 5:00 am

Most of us think of a bad boss as one who explodes, intimidates and otherwise behaves badly. The reality is this type of bad boss represents less than 20% of the behavior that actually defines the worst bosses (based on research conducted by Jack Zenger and Joseph Folkman). For the full results […]

What Is The Business Practice All Leaders Do And Everyone Says They Hate…

August 5, 2012 at 5:00 am

What is the business practice everyone does and everyone says they hate? MEETINGS! How often do we hear, I hate meetings? And yet, how do most leaders spend most of their time? In meetings. Most of us accept that, as leaders, we need meetings to communicate and get things done […]

Is Your Leadership Team Your Co-Advisor Or ?

July 22, 2012 at 5:00 am

Businesses are assets, right? What might happen if we followed the best practices of investment management in running them? When we hire an advisor to manage our traditional portfolio of stocks and bonds, the first thing they want to know is the answer to the following  two questions: Will you […]

Leadership Quote: I Am Part Of All Whom I Have Met….

June 24, 2012 at 5:00 am

This month’s leadership quote:  I am part of all whom I have met. – Alfred Lord Tennyson. One of the greatest lessons I have learned since becoming a Vistage Chair is this one. How many times do we as leaders say to ourselves,  “I am different, they are different, that is the reason […]

Leadership Quote: Those Who Failed To Oppose Me…

March 25, 2012 at 5:00 am

This month’s leadership quote:  “Those who failed to oppose me… who readily agreed with me and accepted all my views…were those who did me the most injury.”  -Napoleon Bonaparte As leaders,  how do we avoid the trap of responding only to those who agree with us? What do we do […]

Leadership Quote: The Way You Do Anything…

February 26, 2012 at 5:00 am

This month’s leadership quote:  “The way you do anything, is the way you do everything.” Boaz Rauchwerger, Vistage speaker, attributes this quote to his Mom in his December 5, 2011 newsletter.  The point, she says, is to be excellent at everything. For me, as a leadership coach, this quote raises […]

The Leadership Value Of An Apology

February 19, 2012 at 5:00 am

Tom Searcy is a Vistage speaker who also writes for CBS MoneyWatch.  His recent blog titled “7 Tips on How to Apologize in the Business World” resonated for me, so I thought I would share them. Here are the tips: 1- Separate the apology and the explanation 2-Ask for the discussion, but don’t insist […]

What Results When Leaders Ass-u-me?

February 12, 2012 at 5:00 am

We make assumptions daily, mostly about other people. These assumptions enable us to take shortcuts and keep us moving forward. Or so we think. We assume a person attended or didn’t attend an event because… We assume a person responded to us a certain way, because… We assume a person […]