Leadership Quote: Decide Democratically…

March 26, 2017

This month’s leadership quote: “Decide democratically, implement dictatorially.” —Peter Schutz, CEO of Porsche 1981-1986       Why Vistage Works Elisa K. Spain EKSpain

Is Resistance The Problem?

March 19, 2017

Leading change in an organization is full of challenges. Most of these challenges are associated with creating a vision, inspiring action, achieving buy-in, and sustaining the change. And sometimes, we don’t take the simple steps to achieve buy-in. Put simply, everyone hears through their own filter. Therefore the actions we see may not be the actions … Read More

Continuous Improvement

March 12, 2017

Last week I talked about ratings and how we seem to have lost the purpose. So if ratings have taken on a life of their own, what do we do instead to foster continuous improvement? In the manufacturing world there is the concept of Kaizen, brought to the U.S. by Edward Deming. It’s a simple concept … Read More

Is Everyone a 5 or a 10?

March 5, 2017

We seem to be in a place where everyone is rated, everything is surveyed and everyone expects a rating of 5 (or when a 10 point scale, a rating of 10). It began with the car dealer who tells us, “You will be getting a survey and if your rating will be anything less than … Read More